How does the site work? 

Apon Store was founded, keeping in mind the convenience of grocery shopping at home. 

You can browse the site or use our search engine to find your desired products. You can then add them to your shopping bag and click on place order. An Apon Store representative will then deliver your order right to your home or office. You can pay us in Cash or Bkash once you check the products. 

How much do deliveries cost? 

There is a BDT 40 delivery fee for every order inside Mirpur DOHS

How can I contact you? 

You can contact us via Whatsapp, Phone, or Message us on our Facebook page.

How do I know when my order is here? 

Our rider will call you upon arrival. 

How do I pay? 

Apon Store accepts Cash On Delivery and Bkash. 

How do I change my delivery address?

To change your address, please contact our customer service through Facebook messages, Whatsapp or Phone. We will only change your delivery address if you are able to verify a change of address.

Do you serve my area? 

We are currently serving limited parts of Dhaka, primarily Mirpur DOHS. We are expanding our operations to other parts of Dhaka. 

I can’t find the product I am looking for. What should I do? 

You are welcome to browse our main site – www.AponStore.com – for more specific needs. 

I have an issue with my order. What should I do? 

Please contact us through Facebook Direct Messages, Phone or Whatsapp, letting us know your order number and issue.

 

What if the item is out of stock? 

We try to only list items that we can ensure stock availability of. 

 
What happens during a hartal or government shutdown? 

We work during hartals and government shutdowns.That is how dedicated we are. 

Why should we buy from you when I have a store nearby? 

It is safer and more hygienic to remain indoors. Let us do your grocery shopping for you. 

How do you deliver? 

We use our own fleet to deliver. Our goal is to deliver the products to your place on time. 

What is your policy on refunds? 

Apon Store doesn’t refund cash. You can however order another product, and we will adjust the price accordingly (in case of missing/incorrect item). You must inform Apon Store about a refund within 36 hours of a delivery. If informed after 36 hours, it remains at Apon Store’s discretion to refund or not based on merit & type of the product and its availability.

Do you offer discounts? 

Yes we have attractive daily offers.

Can I order over the phone? 

Yes. You can place an order.

Should I tip the delivery representative? 

Tips are not required. But our delivery team members appreciate recognition for their hard work. Delivery representatives keep the entire tip amount.